Rocío Txabarriaga, MA is vice president of Content Development and co-founder of the Virginia Institute of Interpreting. She is responsible for course planning, development, validation, and maintenance. Ms. Txabarriaga has over 20 years of experience in language services and international business management ranging from independent consulting to senior executive positions, and business ownership. Her extensive experience spans operations, ISO-quality processes, interpreter recruiting and training, qualitative and quantitative research and analysis, as well as in-depth involvement with several language technology platforms. Ms. Txabarriaga has several degrees, including a master's degree from Monterey Institute of International Studies, has earned many certificates, and speaks five languages fluently. Ms. Txabarriaga is also a NASBITE-Certified Global Business Professional and an accomplished writer and public speaker. Nestor Wagner is a certified Court and Medical Interpreter who has been teaching interpreting courses since 1990. He has the highest pass rate of certified court interpreters in the nation. He has published several books in the interpreting community. Mr. Wagner is involved in the examination process for Immigration Interpreters and Analytical Linguists. He participates as speakers in national and international conferences on Criminal, Civil and Immigration Court terminology, advanced interpreting skills, and localization in the transfer of legal and non-legal terminology. Mr. Wagner holds a Master degree from the University of Washington.