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 Name |  Fees | |
|---|---|---|
| Certified Quality Auditor (Voucher Included) | $ 1988.25 | Register Now |
What you will learn
Various types of quality audits as well as the steps involved in planning, conducting, and closing out an audit
Improve communication skills by learning techniques for presenting, interviewing, and tactical conflict resolution
Analyze audit results and customer satisfaction to implement changes that resolve internal issues and improve processes
Learn how to utilize quality tools such as Pareto charts, flowcharts, and plan-do-check-act (PDCA) as well as process improvement techniques like Six Sigma
Identify methods for estimating, mitigating, and controlling risk: FMEA, HACCP, and CTQ
How you will benefit
Validates your knowledge in planning, conducting, and reporting a quality audit, whether it is a quality system, process, or product audit
Preparation for the internationally recognized credential Certified Quality Auditor (CQA) exam
How the course is taught
Self-paced, online course
6 Months to complete
Open enrollment, begin anytime
33 course hours
Auditing Fundamentals
Types of quality audits
Purpose and scope of audits
Criteria to audit against
Roles and responsibilities of audit participants
Professional conduct and consequences for auditors
Audit Process
Audit preparation and planning
Audit performance
Audit reporting
Audit follow-up and closure
Auditor Competencies
Auditor Characteristics
On-site audit resource management
Conflict resolution
Communication and presentation techniques
Interviewing techniques
Team Dynamics
Audit Course Management and Business Applications
Audit Course Management
Business and financial impact
Quality Tools and Techniques
Basic quality and problem-solving tools
Process improvement techniques
Basic statistics
Process variation
Sampling methods
Change control and configuration management
Verification and validation
Risk management tools
